Uniformcity.com Website Review & Ratings + Uniform City Coupons
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Uniformcity.com Website Review & Ratings + Uniform City Coupons

Uniform City: Products & Services

Uniform City offers the a huge selection of brand name uniforms, shoes and accessories in a wide variety of styles at a lower than average price.

Uniform City offers numerous shopping categories:

Uniform City sells all the most popular brands of uniforms:

Uniform City: Company Background

Uniform City was started over forty years ago. In 2006, Uniform City was purchased by Sun Capital Partners. Today, Uniform City has eleven brick and mortar retail stores located in Georgia, Florida, Maryland and Virginia, plus an excellent online store. Uniform City's head office is loacted in St. Louis, MO.

Uniform City contact information:

(866) 814-0145
PO Box 434, Louisiana, MO 63353-0434, USA

Uniform City: Customer Feedback & Reviews

Customer reviews for Uniform City were mixed; however, there was more negative reviews than positive.

Positive customer reviews commented on:

  • Helpful and friendly staff in their brick and mortar retail stores
  • Good selection

Negative customer reviews commented on:

  • Very poor online customer service
  • Slow shipping
  • Backordered products
  • Poor communication between online store and customer.

Some customer reviews were:

I placed an order a week ago with Uniform City for second day delivery. I payed 26.99 for this service. A week later I called "customer service" to find that my order had just shipped today.. They said that the product was on backorder". I received no notification of this, and on the website when I ordered it said the product was in and ready to be shipped". I spoke to a manager, "Amy" and she informed me that this was an ongoing problem and it was being addressed at meetings!. I was also informed that there was nothing they could do for me;. I find it unacceptable that a company is charging for a service that they can not provide;.

I called them this morning to check on a certain item and the young lady I spoke with was very pleasant and well informed. They had exactly what I was looking for and offered to hold it for me behind the counter until I was able to come pick it

Do not shop here! Their customer service is by far the worst that I have ever encountered in my entire life.  

Customers give Uniformcity.com the worst rating when it comes to handling customer support problems. They give Uniformcity.com customer help agents the worst rating for their ability to communicate and understand. Uniformcity.com customers also say that they wait for a small amount of time sometimes when trying to get help. Based on these and other factors, we give Uniformcity.com an overall rating of 1.9 out of 5. 

Uniform City: Business Credibility & Trustworthiness

Uniform City is not accredited with the Better Business Bureau; however they do have a BBB rating of "F". Their BBB file was opened in 2009. Over the last three years, there has been 18 complaints filed against Uniform City with the Better Business Bureau. The complaints filed against Uniform City were:

  • 1 complaints was due to delivery issues
  • 12 complaints were due to problems with product/service
  • 5 complaints were due to billing and collections.

Uniform City has a "F" BBB rating due to:

  • "18 complaints filed against business"
  • "Failure to respond to 4 complaints filed against business."
  • "BBB does not have sufficient information to determine how long this business has been operating."
  • "BBB does not have sufficient background information on this business. BBB made two or more requests for background information from the business. BBB has not received a response from this business and/or has not been able to verify information received from this business."
  • "BBB does not have sufficient information to determine size of business. BBB evaluation of business is based on rating formula's smallest size classification."
Uniform City: Website Popularity & Google Ranking

Uniform City website popularity:

  • Uniform City has a worldwide Alexa traffic rating of 219,782 out of 30 million websites.
  • Uniform City has an American Alexa traffic rating of 42,346
  • Uniform City has a Google pagerank of four out of ten.
  • The Uniform City site receives around 5,132 daily page views.
  • About 85% of the visitors to the Uniform City site are American.
Uniform City: Social Media Presence

Uniform City social media presence:

  • Uniform City can be followed on Facebook; they have 17,651 likes on Facebook and have 943 people talking about them. Uniform City updates their Facebook page several times a week. 
  • Uniform City can be followed on Twitter; they have 197 followers on Twitter and have posted 258 tweets. Uniform City tweets several times a week.
  • Uniform City offers an email mailing list that customers can sign up for to keep up to date with all their great sales and new products.
Uniform City: Website Security & Safety

Uniform City is Norton Secured powered by VeriSign and uses an industry standard SSL certificate to encrypt their customers’ private information to help keep it safe from identity theft. Google Safe Browsing lists the Uniform City site as "not suspicious" and states that no malicious software or suspicious content has been detected on it in the last ninety days. However, Google Safe Browsing has not visited the Uniform City site in the last ninety days. 

Uniform City: Pricing & Packages

Uniform City offers very competitive prices on all their products. In a price comparison of three products, Uniform City was cheaper on two products and more expensive on one item than their leading competitor was. 

Nurse Mates Dove shoes

  • Uniform City: $59.99
  • Leading competitor: $64.95

Butterfly Compression Trouser Sock 

  • Uniform City$6.99
  • Leading competitor: $7.99

ADC Adscope Cardiology

  • Uniform City$99.99
  • Leading competitor: $94.29
Uniform City: Shipping Rates & Policies

Uniform City shipping rates and policies:

  • Uniform City ships throughout the United States and to Puerto Rico, Guam and the US Virgin Islands.
  • Uniform City does not ship to APO/FPO addresses
  • Uniform City ships to American PO boxes
  • Most orders ship same day

Shipping rates:

  • Uniform City offers four shipping options: ground, premium ground, 2-day air and overnight.
  • Ground shipping is free for orders over $100
  • Ground shipping costs $6.97 - $12.97 for orders under $100, depending on order total.
  • Premium ground shipping costs range from $10.79 - $18.97, depending on order total.
  • 2-day air shipping costs range from $17.78 - $26.79, depending on order total.
  • Overnight shipping costs range from $22.79 - $36.79
  • Alaska, Hawaii, Puerto Rico orders add $6.95
Uniform City: Payment Methods Accepted

Uniform City accepts most major credit cards; they accept MasterCard, Visa, American Express, and Discover Card. Uniform City does not accept international credit cards; they only accept credit cards that are drawn on an American bank. Uniform City charges the credit card once the order is shipped. Uniform City does not offer any alternative online payment options like PayPal, Google Checkout or Amazon Payments. 

Uniform City: Returns, Refunds & Exchange Policy

Uniform City return/refund policy:

  • Uniform City offers a 30 day return policy
  • All returns must be in new unused condition, and include all original packaging and paperwork.
  • Original shipping costs are non-refundable.
  • Customers are responsible for return shipping costs

To make a return:

  • Customer should follow the instructions located on the back of the invoice that came with their original order.
  • Uniform City's customer service can be contacted at1-866-814-0145
Uniform City: Product images & screenshots
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Get 10% Off Orders @ Uniform City
Get 15% off $85 @ Uniform City
Get 20% off plus free shipping on $125 @ Uniform City
Save 15% when you Buy 3+ tops, pants or jackets. Feb. 22 - Feb. 24 @ Uniform City
Get 20% on Any Order @ Uniform City
Get $8 Off Dickie Print Tops @ Uniform City
Get 30% Off Order of $150 Plus Free Shipping @ Uniform City
Get 20% Off Order of $120 @ Uniform City
Get 10% Off Order of $75 @ Uniform City
Get 15% Off On All Orders @ Uniform City